One multi-tenant platform with the inbox, AI agents, workflows and business tools to handle customer conversations at any scale.
The shared inbox your whole team works from.
All WhatsApp conversations in one searchable, filterable view with unread tracking.
AI handles routine chats; one click assigns to a teammate and pauses the AI.
Private notes and tags keep context with the conversation, invisible to customers.
Route conversations to the right person by team, location or skill.
Assistants trained on your business.
Upload FAQs, menus, price lists and policies — the AI answers from your sources.
Confidence thresholds and escalation rules keep the AI honest about what it doesn't know.
Every agent change is versioned, so you can roll back a bad prompt in seconds.
Test replies against sample conversations before going live.
Workflows that run while you sleep.
Drag-and-drop style editor with triggers, conditions and actions.
Booking reminders, review requests, abandoned-cart follow-ups and more.
Validate a workflow against test data before publishing.
Published workflows are versioned — audits stay clean.
Bookings, orders and CRM in the same thread.
Appointments and table reservations taken directly in chat.
Product catalogs and order capture for retail and restaurants.
Automatic contact records with tags, custom fields and full history.
Response times, resolution rates and automation coverage per workspace.