One Platform. Every Business. Intelligent Automation.
OmniFlow AI turns your WhatsApp into a 24/7 employee: it answers customers, books appointments, takes orders and hands over to your team exactly when a human is needed.
Illustrative preview — your workspace connects to your real WhatsApp number.
See it working — not just promised
No mockups. These are real screens from the running product, and the automation below is a workflow that ships with every workspace.
Live KPIs, WhatsApp health, alerts and quick actions — one screen runs the business. Screenshots are the real product, captured from the Spice Village demo workspace — including the honest sandbox labelling on simulated WhatsApp channels.
“Booking confirmation” — live automation
A published workflow from the demo workspace, replayed step by step.
Message received
“Table for 4 tonight at 7:30?”
AI checks the table plan
Live availability from the restaurant module
Booking created
Table 12 · tonight · 7:30pm · no conflicts
Confirmation sent
WhatsApp reply + calendar reminder workflow
This exact workflow ships in the demo seed — open the Workflows page to inspect its real definition, run history and honestly-labelled simulated preview.
0B+
people on WhatsApp worldwide
0/7
AI coverage — nights, weekends, holidays
0
purpose-built industry modules — restaurant & salon
0%
of analytics computed from your real workspace data
Built for every kind of business
One platform, tuned to the way your industry actually talks to customers.
Restaurants
Tables booked and confirmed while the kitchen is busy.
Clinics & salons
Appointment reminders that cut no-shows to a trickle.
Retail
Order updates and abandoned-cart nudges on autopilot.
Real estate
Viewing requests qualified and scheduled in minutes.
Agencies
One workspace per client, fully isolated and branded.
Education
Admissions FAQs answered instantly, day or night.
Trades & services
Quotes and call-backs captured without missing a job.
Hospitality
Guest requests handled before they reach the front desk.
Everything you need to automate conversations
One workspace per business, with the tools to run messaging at scale.
Shared team inbox
Every WhatsApp conversation in one place — assign, tag, add internal notes and hand over between AI and humans in one click.
AI agents that resolve
Train an assistant on your knowledge base. It answers FAQs, qualifies leads and books appointments — escalating to your team when it should.
No-code workflows
Visual automation builder with templates for follow-ups, reminders, review requests and abandoned carts.
Bookings & orders
Take table bookings, appointments and product orders directly in chat — totals calculated server-side.
CRM built in
Contacts, tags, custom fields and full conversation history — your customer record updates itself.
Multi-location & teams
Roles, permissions, locations and audit logs — built for franchises, clinics and agencies from day one.
From signup to autopilot in three steps
Connect WhatsApp
Link your business number through the official WhatsApp Cloud API — or test instantly with the built-in simulator.
Train your AI
Upload FAQs, menus and policies. Your assistant learns your business and answers like your best employee.
Automate everything
Switch on workflows for reminders, follow-ups and reviews. Watch routine chats resolve themselves.
Made for restaurants & salons
Purpose-built modules — not generic chatbots with a new skin.
Spice Village — restaurant
A customer messages "table for 4 tonight". The AI checks the real table plan, holds the slot, and confirms — while the lunch rush is on. Menus, reservations and orders all live in the workspace.
- Table reservations with conflict prevention
- Menu-based ordering with server-side totals
- Review requests after the visit
Glow & Co — salon
"Can I move my balayage to Friday?" The AI sees stylist calendars, finds a free slot with the right specialist, and reschedules — then sends a reminder that cuts no-shows.
- Service catalog with staff availability
- Rescheduling with double-booking protection
- Automated appointment reminders
Illustrative scenarios based on the platform's verified restaurant & salon modules.
Your customers' data stays yours
Isolation and auditability engineered in — verified by automated cross-tenant tests.
Tenant isolation
Every query is tenant-scoped. Automated tests prove no workspace can see another's data.
Consent enforcement
Marketing sends are consent-gated server-side. Suppressed contacts are excluded automatically.
AI guardrails
Tool allowlists, injection detection and daily spending caps on every agent.
Full audit trail
Every sensitive action is logged — handovers, sends, plan changes — with actor and timestamp.
Questions, answered
Do I need a WhatsApp Business number?
Yes — you connect your own number through the official WhatsApp Cloud API. While you're setting up, the built-in simulator lets you test everything end to end; simulated activity is always labelled so it's never confused with live traffic.
What does the AI actually do?
It answers from your knowledge base, takes bookings and orders, and escalates to your team when it should. Every agent runs with a tool allowlist and spending caps, and mock responses are always labelled.
Can I try it before paying?
Billing runs in test mode until live payment keys are configured, so no real charges can occur. Usage is metered and visible in your workspace, and you can cancel anytime.
Is my data shared with other businesses?
No. Workspaces are strictly isolated — automated tests verify that no tenant can access another's conversations, contacts or settings.
What happens when the AI can't help?
Escalation rules pause the agent and hand the conversation to your team with full context. Nothing gets dropped.
Simple pricing that scales with you
Plans from £29/month. Upgrade when automation starts paying for itself.